Hotel Slippers——Buyer FAQ (For Overseas Customers)

1. Product Basics

Q1: What materials are the slippers made of?

A: Common materials include non-woven fabric, terry cloth, velvet, waffle fabric, coral fleece, etc. The sole is usually EVA, TPR, or rubber, depending on hotel standards.

Q2: Are these slippers disposable or reusable?

A: Both options are available. Disposable slippers are popular for economy and business hotels, while reusable washable slippers are preferred by mid-range and luxury hotels.

Q3: What is the sole thickness? Are they anti-slip?

A: Standard sole thickness is 3–5 mm. Premium models can be 6–10 mm. All soles are designed with anti-slip patterns, suitable for hotel rooms and bathrooms.

Q4: What size are the slippers?

A: Normally one universal size (about 27–28 cm), suitable for most adults. Larger sizes or children’s sizes can be customized if required.

2. Quality & Comfort

Q5: Are the slippers comfortable to wear?

A: Yes. The upper material is soft and skin-friendly, and the sole provides good cushioning for comfortable walking.

Q6: Do the slippers make noise when walking?

A: EVA soles are quiet and do not create noise, ideal for hotel environments.

Q7: Will the slippers shed, break, or come unglued?

A: No. All products undergo quality inspection. Stitching and bonding are strong and reliable for normal hotel use.

Q8: Do the slippers have any unpleasant smell?

A: No. We use qualified materials, and the slippers are odor-free and safe for guests.

3. Customization & Branding

Q9: Can you print our hotel logo on the slippers?

A: Yes. Logo customization is available, including printing, embroidery, or embossed logos.

Q10: What is the minimum order quantity (MOQ)?

A:Stock items without logo: usually 1,000–3,000 pairs

Customized logo orders: usually 5,000–10,000 pairs (depending on design)

Q11: Can you customize colors and styles?

A: Yes. We can customize colors, materials, piping, and styles according to your hotel brand identity.

Q12: Can the packaging be customized?

A: Yes. Options include individual OPP bags, paper bags, eco-friendly packaging, and logo-printed packaging.

4. Pricing & Cost

Q13: What is the price range?

A:Economy disposable slippers: USD 0.12 – 0.35 / pair

Mid-range hotel slippers: USD 0.45 – 0.85 / pair

High-end customized slippers: USD 1.00 – 2.50+ / pair

(Prices depend on material, thickness, quantity, and customization.)

Q14: Does the price include logo and packaging?

A: Standard prices usually do not include customized logos or packaging. These are quoted separately.

Q15: Do you offer discounts for large quantities?

A: Yes. The larger the order quantity, the more competitive the unit price. Long-term cooperation prices are available.

5. Sampling & Lead Time

Q16: How long does it take to make samples?

A:Stock samples: 1–3 days

Customized samples: 5–10 days

Q17: What is the production lead time for bulk orders?

A:Stock items: 3–7 days

Customized orders: 15–30 days, depending on order quantity and design

Q18: Can you support long-term and stable supply?

A: Yes. We have stable production capacity and support long-term supply for hotel chains and distributors.

6. Certification & Export

Q19: Do you provide testing or certifications?

A: We can provide basic quality inspection reports. SGS, REACH, or other tests are available upon request.

Q20: Do you have export experience?

A: Yes. We have rich experience in exporting hotel amenities and are familiar with international packing and shipping standards.

7. After-Sales Service

Q21: What if there is a quality issue?

A: If any quality problem is caused by production, we will offer replacement or compensation according to the agreement.

Q22: Can we approve samples before mass production?

A: Yes. Sample approval is standard procedure before bulk production.

Get Your Free Quote Now

Duff
Call: +86 189 1213 3008
Email: sales@xslipper.com